1. All quotations remain valid for a period of 14 days from the date of the quotation.
  2. On the acceptance of quotation an 80% deposit of amount quoted to be paid before work is commenced. The remaining balance to be paid on the day of finalization of services, and or on the production of the final invoice.
  3. All material to be supplied by the service provider on payment of the 80% deposit, unless agreed to otherwise.
  4. All services and material supplied by the service provider will remain the property of the service provider until full payment is made unless agreed to otherwise.
  5. All delivery and performance times are estimates and will not be binding on the service provider.
  6. The service provider herewith provides a 6-month guarantee on workmanship and installation. Callouts after this period will be charged for.
  7. Product and material guarantee and warranties to be supplied by the supplier. The service provider accepts no responsibility for such warranties or guarantees made by the supplier.
  8. CCTV equipment carries either a 12-, 24- or 36-month supplier warranty. Power supplies and batteries have no warranty.
  9. Force Majeure: Service provider shall not be liable for damages or any delays or defaults caused by conditions beyond its control, including but not limited to Acts of God, wars, failure of suppliers, sub-contractors, and changes affected by customers.
  10. The service provider does not accept liability in terms of guarantee/warranty for any products damaged by power surges, lightning strikes, other environmental causes, physical abuse, or misuse. In this case, products returned will be subject to standard repair charges.
  11. The service provider shall accept no liability for any damages or loss suffered and in particular will not accept any liability whatsoever for any consequential loss or damages (including loss of earnings or profit) which may arise from any service provided or malfunctioning of the installed system. The customer, therefore, indemnifies the service provider for all and any loss or damage on signature of the quotation.
  12. Errors and omissions excluded.